Draft — pending solicitor review
This page is a structural outline only. It is not legal advice, not final terms, and has no legal effect. The final text will be written and reviewed by a qualified Australian solicitor before OoberoO launches publicly.
Terms of service (DRAFT)
Outline of the topics OoberoO's customer terms are expected to cover. Headings only.
1. Who we are and these terms
[To be drafted by solicitor.] Topics to cover:
- Legal entity name, ABN and contact details (entity not yet finalised)
- When and how these terms apply
2. The service
[To be drafted by solicitor.] Topics to cover:
- Delivery tiers (Elite, Everyday) and what each includes
- Service area and range
- Trial status and limits
3. Bookings and quotes
[To be drafted by solicitor.] Topics to cover:
- How prices are calculated and confirmed
- Distance estimates and adjustments
- Acceptance, declines and cancellations
4. Pricing, invoicing and GST
[To be drafted by solicitor.] Topics to cover:
- Sample vs final pricing
- GST treatment
- Invoicing and payment terms
5. Items we carry and items we don't
[To be drafted by solicitor.] Topics to cover:
- Size and weight limits
- Prohibited, dangerous and regulated items
- Food handling
6. Collection, delivery and proof
[To be drafted by solicitor.] Topics to cover:
- Hand-over, failed deliveries and returns
- Chain-of-custody records
7. Loss, damage and liability
[To be drafted by solicitor.] Topics to cover:
- Claims process
- Limits of liability and Australian Consumer Law guarantees
- Insurance
8. Your responsibilities
[To be drafted by solicitor.] Topics to cover:
- Accurate information
- Packaging
- Lawful items
9. Privacy
[To be drafted by solicitor.] Topics to cover:
- Reference to the Privacy Policy
10. Changes, disputes and governing law
[To be drafted by solicitor.] Topics to cover:
- How terms change
- Complaints and dispute resolution
- Governing law (ACT)
Status: DRAFT outline · Last structural update: 19 October 2026 · Not in force.